Effective 18 December 2023, the IATF ADP now has an updated Store Checkout system. We simplified the checkout steps to make the purchase process faster and easier to understand. If you have any questions, please find instructions for the payment process in this support article. CB Administrators may also find updates to the relevant sections of the CB Administrator Guidebook by visiting the help options on the IATF ADP Admin Site.

We would also like to remind everyone that it’s possible to pay for all payment-pending IATF ADP invoices by credit card by visiting our Invoice Management site. You may also use this site to notify us when sending payment by bank or check to help speed up the payment identification process.

Please note that, if you generate a payment-pending invoice in the ADP and this invoice is not paid within one year of issuance, we will consider this old invoice “cancelled” and you will have to generate a new invoice through the ADP if you still want to purchase the related item. Invoices generated prior to 2023 but not yet paid in the ADP will be cancelled automatically early in the new year, and so on in subsequent years.

If you have any payment-related questions or concerns, please review the articles in the Invoices & Payments section of the IATF ADP Help Desk, or send us a Support Ticket and our team will be happy to assist you.

For all customers sending ADP payments by bank/wire transfer or ACH, please note that Plexus updated the bank account information used for ADP invoices effective 23 November 2022. Payments may continue to be sent to the previous bank account for the indefinite future, but all auditors and CB offices should update their records and send to the new bank account going forward. This change will help improve the speed and reliability of payment processing when sending payment by bank/wire. When sending bank/wire transfers to this new account, you will indicate the Beneficiary Name as “Plexus International”; this should reduce the need for additional verification that has been required by some banks in recent years.

To access the updated banking details, please consult the information shown in any newly-generated ADP invoice, or visit our Invoice Management website at https://invoice.iatfadp.com/ using the details from any pending-payment invoice.

If your company needs official documentation to support this change in banking account details in internal accounting systems, please send a support request. Please allow 1 to 2 weeks for official documentation to be sent in reply to your request.